Faq

FAQ

What is the best thermal camera solution for me?

The best thermal camera for you will be largely decided for you on the basis of the following:
How many people do you need to temperature check and how fast do you need to check them?  Once you can answer these question we can work out the unit that is right for you.
To be sure you purchase the unit that best suits your situation we recommend you discuss your specific requirements with a Tracking and Tracing staff member.

What are the benefits of temperature checking?

The major benefit is it helps identify someone who may be infected with a virus or bacterial infection. By quickly identifying them before they enter your premises, you can ensure that they can be excluded from entering and stop the spread of potential disease to your staff and guests.

What are the types of thermal camera available?

To find out more about our range of popular systems, click on the links below.
• Thermal Kiosk FSR2020 ( link the FSR2020 )
• Thermal camera single person TC2020 ( link the TC2020 )
• Thermal camera for large crowds 20 or more people MCTS2020 ( link the MCTS2020 )

How accurate are the temperature readings on the cameras?

The models vary slightly but all the models are accurate to within + or – 0.3 degrees Celsius. The MCTC2020 comes with a black body unit which helps to ensure that readings are extremely accurate

What are the installation requirements?

The models vary in the installation process required. The thermal kiosk footprint is very small about 300mm x 300mm. it is a self-contained unit and just requires power to function.
The TC2020 and MCTC2020 thermal cameras can be setup in a temporary position via a tripod or permanent position via wall and or ceiling mounts, depending on your requirements. All our installation technicians are qualified and highly experienced. Contact us to do a free site inspection

How do thermal cameras work?

A thermal camera recognizes and captures different levels of infrared light and by doing so it is able to detect temperature by interpreting the different levels of infrared light. Infrared light is invisible to the naked eye, but can be sensed as heat if the intensity is high enough. Every object emits some kind of infrared radiation, and it’s one of the ways that heat is transferred to the camera and interpreted by the camera.

What factors should I consider when choosing a location to set up a temperature checking station?

The cameras should be setup in an obvious place near the entrance to stop potential threats from entering the premises. Power is required and it is best to make sure all leads do not pose a trip threat. It is also important to be in an area where the temperature is stable. For example, not in direct sunlight through a window as this may give false readings

What sort of business can benefit from having a temperature checking station?

Thermal ‘cameras’ can help a business protect their staff and help instil confidence in the clients of that business, so that they are more likely to patronise a business that is making an effort to create a safe environment for all .